5G Live TV & Zain TV
Frequently Asked Questions

You get access to over 10,000+ live channels across 8 major categories: Sports, Movies, Regional, News, Entertainment, Kids, Music, and Faith & Documentaries.

Star Sports, PTV Sports, Willow TV, Sony Ten, beIN Sports, Sky Sports Cricket — covering PSL, IPL, ICC events, Asia Cup, and all international matches in HD & 4K.

beIN Sports, Sony Ten, Abu Dhabi Sports, Eurosport, and more covering Premier League, La Liga, Serie A, Bundesliga, Ligue 1, and Champions League in HD & 4K.

You get access to 50,000+ movies including the latest Bollywood, Lollywood, Hollywood, Tamil, Telugu, and Arabic blockbusters. New releases are added weekly.

You get 6,000+ TV series with complete seasons. Includes Pakistani dramas, Indian serials, Turkish series, Arabic shows, and international content.

Yes! Many sports, movies, and entertainment channels are available in true HD and 4K quality with smooth, stable playback on all supported devices.

Yes, all channels include a full Electronic Program Guide (EPG) with 7-day catch-up, program schedules, reminders, and detailed program information.

Yes! 200+ Pakistani channels including ARY Digital, Hum TV, Geo Entertainment, PTV Home, PTV Sports, A-Plus, Express Entertainment, and all major news and music channels.

500+ Indian channels including Star Plus, Colors, Sony TV, Zee TV, Sun TV, Star Sports, Zee Cinema, and regional language channels in Tamil, Telugu, Malayalam, Kannada, and more.

Yes! 100+ Bangladeshi channels (Bangla Vision, Channel i, NTV) and 100+ Sri Lankan channels (Sirasa TV, Derana, Rupavahini, Hiru TV) in Sinhala, Tamil, and English.

Yes! 1,200+ kids channels including Nickelodeon, Cartoon Network (Arabic & English), Disney Channel, Pogo, Spacetoon, CBeebies, and Baby TV.

800+ news channels including Geo News, ARY News, Samaa TV, Al Jazeera, BBC World News, CNN, Sky News Arabia, Al Arabiya, NDTV India, and many more.

Yes! Extensive Arabic lineup: MBC (1-4), OSN, Rotana, Al Arabiya, Abu Dhabi Sports, beIN Sports, Dubai TV, KTV, Oman TV, and many more for all Gulf countries.

Yes! All PPV events, UFC, Boxing, WWE, and premium sports are included in your subscription at no extra cost.

Yes! 500+ music channels (MTV India, 8XM, B4U Music) and 800+ faith & documentary channels (Quran TV, Makkah Live, National Geographic, Discovery).

We offer 4 plans: 1 Month ($6), 3 Months ($15), 6 Months ($25), and 12 Months ($40 - Best Value). All prices include a 25% discount and full access to everything.

Yes! All plans currently have a 25% discount. The 12-month plan gives you the best value at just $3.33/month.

No hidden fees. The price you see is the price you pay. All taxes are included. No contracts. No surprise charges.

Yes! You can use your subscription on multiple devices within your household. Watch on Smart TV while family members stream on their phones or tablets.

We offer a 7-day money-back guarantee on all plans. If you're not satisfied for any reason, contact our support team for a full refund within 7 days.

We accept Visa, Mastercard, American Express, PayPal, Bitcoin, Ethereum, and bank transfers. All payments are in USD.

Yes. All payments are processed through 256-bit SSL encrypted gateways. Your financial information is never stored on our servers.

Activation is instant! You'll receive your credentials within 5 minutes of payment confirmation via WhatsApp and email.

Yes, you can upgrade from a shorter plan to a longer plan at any time. Contact our support team on WhatsApp to assist you.

No. Subscriptions do not auto-renew. You can contact us when your plan expires to renew at your convenience.

The 12-Month Plan at $40 is the best value. At just $3.33/month, you save the most and get VIP priority support included.

Yes! Our Reseller Program lets you start your own live TV business with up to 80% commission. Visit our Reseller page for details.

Enable Apps from Unknown Sources, install Downloader app, enter the download URL from your welcome message, install 5G Next or 5G Play, and log in. Full guide on our Setup page.

Open your TV's app store (Samsung Smart Hub or LG Content Store), search for "IPTV Smarters Pro", install, open and select "Login with Xtream Codes", enter your credentials.

Open Google Play Store, install TiviMate or 5G Next, open the app, add playlist using Xtream Codes, and enter your credentials from the welcome message.

Open App Store, install GSE IPTV or IPTV Smarters Pro, open app, go to Playlists → Add → Xtream Codes, enter your credentials.

Xtream Codes is a login method using Server URL, Username, and Password. It provides better EPG integration and is more reliable than M3U playlists.

Setup takes 5 minutes or less. We provide step-by-step guides for every device in our Setup section with screenshots.

Absolutely! Our 24/7 support team can guide you through setup via WhatsApp or provide remote assistance if needed. Free with every subscription.

Press Settings on remote (password usually 0000), go to Servers → Portals, enter the Portal URL from your welcome message, save and restart.

Open Microsoft Store, install IPTV Smarters Pro, launch the app, select Xtream Codes API, and enter your credentials from the welcome message.

Visit our App page to download 5G Live App, 5G Next, 5G Play, or Zap TV+. All apps are free and download links are provided after subscription.

Smart TVs (Samsung, LG, Sony, TCL), Android TV, Amazon Firestick, iPhone/iPad, Android phones/tablets, Windows/Mac, MAG boxes, Enigma2, and any M3U-compatible player.

Yes! 5G Live TV works perfectly on all Amazon Firestick and Fire TV devices (4K, 4K Max, Lite, Cube) with 5G Next or 5G Play apps.

Yes! Works on Samsung Smart TVs (Tizen 2016+) and LG Smart TVs (webOS 2017+) via IPTV Smarters Pro or Zap TV+ from their respective app stores.

Yes! Works on all Android phones and tablets (Android 5.0+) via 5G Play or IPTV Smarters Pro from Google Play Store.

Yes! Works on all iOS devices (iOS 13+) via GSE IPTV or IPTV Smarters Pro from the App Store.

Yes! Works on all MAG boxes (250, 254, 322, 324) via portal URL configuration. Popular in the Middle East.

Yes! Windows via IPTV Smarters Pro from Microsoft Store. Mac via IPTV Smarters Pro from App Store or IINA player with M3U.

Yes! Works on Xbox One, Xbox Series X/S, PlayStation 4, and PlayStation 5 via web browser or available IPTV apps.

You can choose from 5G Next, 5G Play, 5G Live app, and Zap TV+. All are free and included with your subscription. Each is optimized for different devices.

The 5G Live App is specially designed for UAE with a built-in VPN to bypass ISP blockage from Etisalat and Du. No additional VPN setup needed.

5G Next is the premium TV-focused app with advanced VPN (multiple protocols), 4K HDR, multi-view (up to 4 channels), cloud DVR, and polished big-screen interface.

5G Play is a lightweight mobile-first app with data saver mode (up to 40% savings), background play, offline downloads, and fast performance on phones.

Zap TV+ is a universal player supporting M3U playlists and Xtream Codes. Multi-playlist manager, advanced parental controls, and works on all platforms.

Yes! All four apps — 5G Live App, 5G Next, 5G Play, and Zap TV+ — are completely free. A subscription is required to access content.

Yes, all apps receive regular free updates with new features, performance improvements, and security patches.

Yes! Install all four apps on the same device and switch between them. Your subscription works across all apps simultaneously.

Yes! 200+ Pakistani channels, PTV Sports for live cricket, local dramas on ARY and Hum TV, and optimized servers for all Pakistani ISPs.

Yes! 500+ Indian channels, Star Sports for IPL, Bollywood movies, and regional channels in Tamil, Telugu, Malayalam, Kannada, and more.

Yes! 100+ Bangladeshi channels including Bangla Vision, Channel i, Gazi TV, live cricket, and Bengali entertainment.

Yes! 100+ Sri Lankan channels including Sirasa TV, Derana, Rupavahini, Hiru TV, Shakthi TV, in Sinhala, Tamil, and English.

Yes! 150+ Arabic channels, MBC, Al Arabiya, KSA Sports, Rotana, Makkah Live, and Madina Live in HD quality.

Yes! 150+ UAE & Arabic channels, Dubai TV, Abu Dhabi Sports, and built-in VPN in 5G Live App for Etisalat and Du networks.

Yes! beIN Sports 4K, Al Jazeera, Qatar TV, and 100+ Arabic channels optimized for Qatari networks.

Yes! KTV 1 & 2, Al Rai TV, and 100+ Kuwaiti & Arabic channels with local programming and entertainment.

Yes! Oman TV, Arabic news, regional entertainment, and 80+ Omani & Gulf channels with full support.

For optimal streaming: 4K requires 25 Mbps, HD requires 10 Mbps, SD requires 5 Mbps. A stable wired or 5GHz WiFi connection is recommended.

Check internet speed, use ethernet instead of WiFi, close background apps, restart your router, try a VPN, or contact our support team for assistance.

Check for spaces in credentials, ensure correct case sensitivity, copy-paste from your welcome message, or contact support for a password reset.

Wait 5-10 minutes for EPG to load, manually refresh EPG in your player settings, or use TiviMate for the best EPG experience.

WhatsApp: +44 7532 814802 | Email: support@5glive.app | Telegram: @fiveglive. Available 24/7 with 3-5 min response.

Check your internet connection, restart the app and device, verify Xtream Codes credentials are correct, try a different player app, or contact support.

Yes! We have optimized servers for South Asia, Middle East, and Gulf regions ensuring low latency and smooth streaming in all 9 supported countries.

We support H.265/HEVC, H.264, AV1 codecs for optimal streaming quality on all modern devices across South Asia and the Middle East.

Try changing the audio track in your player settings. Many channels offer multiple audio tracks (English, Arabic, Hindi). Restart the stream if the issue persists.

Refresh your playlist in your player settings. In TiviMate: Settings → Playlists → Update playlist. New channels are added automatically.